Support Workers (part-time) – nr Nayland, Suffolk

Hours and Shifts Available:

Exact hours and shifts can be discussed during interview with up to 20 hours per week available.

Shifts are currently 08.00 – 20.00 hrs, with double up staffing between 10.00 -16.00 hrs or 08.00 – 20.00 hrs; and a sleep-in overnight.

Pay:

£15.00 per hour for weekdays
£16.50 per hour for weekends
£136.00 per night shift weekdays (8pm to 8am)
£142.00 per night shift weekends (8pm to 8am)

Job Reference: JF003

Any Occupational Restrictions?

Yes, this post is open to female staff only due to the provision of personal care

(Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010).

About our Client:

We are currently assisting our client and her family to recruit new Support Workers to join her existing care team who work in her own home.

The young lady is 21 years old and has quadriplegic cerebral palsy, is a full-time wheelchair user requiring help with personal care and has mild learning difficulties.

She presently works in a junior school, helping in their library. Her passion is looking after young children and she enjoys shopping, going out to the cinema, bowling and seeing friends in her spare time.

She has a puppy which her staff help her to train and care for. The young lady enjoys going on holidays and breaks away both with and without her family, staff who have contracted hours should have the flexibility to support these.

The young lady is supported by a team of therapists and has a case manager who co-ordinates her care and support needs. As part of her care team, you will be employed by the young lady (via her professional financial deputy), but managed and supervised by the case manager from Ben Holden Ltd.

The Role:

The young lady has an existing directly recruited care team, who work alongside a team of agency staff. It is important that Support Workers are able to work collaboratively with the agency staff, and her family, always acting in the best interests of the young lady.

The team is managed by a Team Leader who is supported by a Senior Support Worker.

Responsibilities of the Support Worker Post:

To provide assistance with all aspects of personal care, nutrition and hydration and medication needs;
To provide emotional support;
To work co-operatively with the family, agency, support workers, therapists and the case manager;
To ensure that the young lady is at the centre of all decision making and her views and opinions are shared;
To protect her from avoidable harm and abuse;
To encourage the client’s participation in social, recreational and leisure activities in the local community, including researching and planning these;
To help the young lady train and care for her puppy;
To ensure that staff work in the best interests of the client at all times, and she is supported to participate in meaningful and fulfilling activities;
To implement any therapeutic programmes designed by the professional team of therapists. This could include occupational therapy, physiotherapy and speech and language therapy;
To advocate for the young lady and her well-being when it is appropriate to do so;
To follow any company policies and procedures and ensure risk assessments are in place and adhered to at all times;
To complete administrative and domestic duties as required during your working shift;
To attend training as advised by the case manager;
To attend regular supervision with the case manager or registered manager;
To keep high quality written records as advised by the case manager.

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What do our clients & referrers say?

Before I was supported by Jo Forrest at Ben Holden Ltd, I was struggling with EVERYTHING caused by the RTA. I was incapacitated in a hospital bed in my dining room worried about the traumatic impact on my husband and family, not just following the accident, but the reality of my lack of independence, my ongoing care and my own physical rehabilitation.

Please pass on my thanks to all at Ben Holden for their help and patience with me over the past few years. Things are so much better for me now compared to when I came to you and you have all played a part in that, no matter how small, and I greatly appreciate it. Credit where it’s due in my eyes, and everyone at Ben Holden have been kind, courteous but perhaps more importantly understanding of my difficulties if/when I’ve been confused or remiss in remembering an invoice or some such. It is much appreciated.

Christa came to visit me numerous times in the Royal Free Hospital. Having assessed my needs, she organised repair of my wheelchair, hospital bed on my return home. Organised private physiotherapy and stay in care home. Once home, she came with me to private therapist in Harley Street.

Very kind, understanding and caring.

Before I started working with Ben I was struggling with the everyday tasks e.g. getting myself dressed, walking any distance, lifting, getting in and out of bed, bending. Within six months, Ben and his team enabled me to do all these things and return to work gradually, which resulted in me being able to do my pre-injury job.

My life began to significantly change. Ben treated me with the upmost dignity and respect. He coordinated a team of professionals experienced in working with neurological disorders, especially with people who had experienced an accidental severe traumatic brain injury or through illness. I felt confident that Ben would and did manage to select professionals who he somehow knew would manage my challenging eccentric behaviour and complex needs.

It was very reassuring to know that Ben was always at the end of the phone. He was there when I needed him most. He always responded quickly and kept everybody involved well-informed of what was happening with Progress Reports.

I could trust Ben and felt reassured by his knowledge and patience. He has a great and appropriate sense of humour. I would highly recommend Ben to others who would surely benefit from his expertise.

Ben was very helpful and promptly organised a good local physiotherapist for me. There I was given exercises specific to my problem, along with acupuncture and massage. This was invaluable, as nothing had been offered to id my recovery by my local hospital. In addition, Ben organised a six-month gym membership at my local leisure centre.

I always found Ben easy to talk to and he regularly called to check on my progress. I would not hesitate to recommend Ben Holden td, who gave me a very friendly and professional service.

My experience working with Ben was excellent. I felt very at ease, relaxed and confident with him. If I had any queries or needed extra support, he was always on the end of the telephone. Nothing was ever too much trouble.

I highly recommend Ben Holden, for his professionalism, friendliness and for the individual support I got. I would like to take this opportunity to thank Ben and his team for all their work getting me where I am today, leading a normal life again, and being able to put my accident behind me.

Before Ben Holden started working with me on my injuries, I was struggling daily and unable to progress with my rehabilitation back into normal life. Since Ben Holden Ltd took on my case I have been able to focus on getting my life back together following my accident.

Working with Ben made me feel confident and in control again, his relaxed and easy style made me feel I could talk to him freely about my concerns. I wouldn’t hesitate in recommending Ben Holden Ltd to anyone facing the prospect of life following a life changing accident.