Support Worker - Sudbury, Suffolk

Support Worker – Sudbury, Suffolk

This is an exciting opportunity to be part of a brand-new support team for ‘Andy’. There are currently part time positions available for before and after school and school holidays. In time, Andy’s support package will likely grow with the opportunity for support staff to work night shifts and weekends.

Location: Sudbury – CO10 –

Job Type: Part time, current vacancy for 2 staff each working 30 hours per week.

Regular Term Time (39 weeks per year)

Monday, Tuesday, Wednesday – 06:30 – 09:30

Thursday – 06:30 – 11:30

Friday – 06:30 – 12:30

School Holidays (13 weeks per year)

Monday to Friday – 14:30 – 21:30

Weekends – 07.00 – 21.00 (6-hour shift between these times)

We are a Case Management company, commissioned to provide supervision and management to staff who are employed by the person they work for. When you join a team working with Ben Holden Ltd, you will receive excellent support from a specialist Case Manager and Registered Manager, access to exceptional training to develop your professional knowledge and expertise, and the benefit of forming a meaningful relationship with the person you will be working with, to make a real difference to their life.

Summary:

Andy is a delightful eleven-year-old boy who resides with his family in Sudbury, Suffolk. Due to an acquired brain injury, Andy has cerebral palsy, visual impairment, reflux, and associated feeding difficulties. Andy uses a wheelchair and requires full assistance with personal care. Andy requires medication daily; he cannot tolerate food or fluids orally and is dependent on a feeding tube.

Andy requires enthusiastic and caring support staff who can assist him with his rehabilitation programme, engaging with the local community and ultimately having a lot of fun. He has a wonderful sense of humour and brings joy to everyone he meets.

Benefits:

£ 17.00 per hour weekdays
5.6 weeks paid holiday (pro-rata)
2 weeks employer sick pay
Double pay for bank holidays worked
Full induction
On-going training and professional support and supervision
Access to the Ben Holden Ltd employee assistance scheme and staff discount scheme

Applicants must have access to their own vehicle they are prepared to use for work purposes and hold a full driving licence.

Andy loves listening to music and his favourite shows on YouTube. He enjoys playing with sensory toys and being in the garden at home. Andy has special tricycle which attaches to his wheelchair. With support and encouragement, Andy is trying out new experiences such as a youth club for children with complex needs and a soft play session at the local leisure centre. Andy is a full-time student at the local special school and thoroughly enjoys attending.

Andy’s support workers will need to work in proximity with his parents and siblings and be able to develop a positive relationship with them. Experience of working in a family home would be beneficial

Please note the family are likely to be moving soon, this will remain in the current school catchment area

If you would like to find out more, please read the attached job description, should you wish to discuss this further call Zoe on 07546 374025, otherwise complete the application form.

Applications will be reviewed as they are received, initial closing date 13th January 2025, the job will be re-opened if necessary.

Download the full job description below

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We are proud to be an official supporter of the Institute of Registered Case Managers

What do our clients & referrers say?

When Jo started supporting me it was also the start of the Covid Pandemic. She took the time to explain physical anatomy which helped me understand the immediate and longer term impact of my injuries. We set attainable goals for me to rebuild all aspects of my life.

With professional understanding of procedures and expectations she liaised with my legal representative for insurance funding and others, securing the further support I needed, for example; intensive physio, counseling, driving confidence lessons, further surgery, occupational health equipment, a PA to support me and relieve the pressure on my family. I would always be happy to recommend Jo as a Case manager to others.

Before I was supported by Jo Forrest at Ben Holden Ltd, I was struggling with EVERYTHING caused by the RTA. I was incapacitated in a hospital bed in my dining room worried about the traumatic impact on my husband and family, not just following the accident, but the reality of my lack of independence, my ongoing care and my own physical rehabilitation.

Please pass on my thanks to all at Ben Holden for their help and patience with me over the past few years. Things are so much better for me now compared to when I came to you and you have all played a part in that, no matter how small, and I greatly appreciate it. Credit where it’s due in my eyes, and everyone at Ben Holden have been kind, courteous but perhaps more importantly understanding of my difficulties if/when I’ve been confused or remiss in remembering an invoice or some such. It is much appreciated.

Christa came to visit me numerous times in the Royal Free Hospital. Having assessed my needs, she organised repair of my wheelchair, hospital bed on my return home. Organised private physiotherapy and stay in care home. Once home, she came with me to private therapist in Harley Street.

Very kind, understanding and caring.

Before I started working with Ben I was struggling with the everyday tasks e.g. getting myself dressed, walking any distance, lifting, getting in and out of bed, bending. Within six months, Ben and his team enabled me to do all these things and return to work gradually, which resulted in me being able to do my pre-injury job.

My life began to significantly change. Ben treated me with the upmost dignity and respect. He coordinated a team of professionals experienced in working with neurological disorders, especially with people who had experienced an accidental severe traumatic brain injury or through illness. I felt confident that Ben would and did manage to select professionals who he somehow knew would manage my challenging eccentric behaviour and complex needs.

It was very reassuring to know that Ben was always at the end of the phone. He was there when I needed him most. He always responded quickly and kept everybody involved well-informed of what was happening with Progress Reports.

I could trust Ben and felt reassured by his knowledge and patience. He has a great and appropriate sense of humour. I would highly recommend Ben to others who would surely benefit from his expertise.

Ben was very helpful and promptly organised a good local physiotherapist for me. There I was given exercises specific to my problem, along with acupuncture and massage. This was invaluable, as nothing had been offered to id my recovery by my local hospital. In addition, Ben organised a six-month gym membership at my local leisure centre.

I always found Ben easy to talk to and he regularly called to check on my progress. I would not hesitate to recommend Ben Holden td, who gave me a very friendly and professional service.

My experience working with Ben was excellent. I felt very at ease, relaxed and confident with him. If I had any queries or needed extra support, he was always on the end of the telephone. Nothing was ever too much trouble.

I highly recommend Ben Holden, for his professionalism, friendliness and for the individual support I got. I would like to take this opportunity to thank Ben and his team for all their work getting me where I am today, leading a normal life again, and being able to put my accident behind me.

Before Ben Holden started working with me on my injuries, I was struggling daily and unable to progress with my rehabilitation back into normal life. Since Ben Holden Ltd took on my case I have been able to focus on getting my life back together following my accident.

Working with Ben made me feel confident and in control again, his relaxed and easy style made me feel I could talk to him freely about my concerns. I wouldn’t hesitate in recommending Ben Holden Ltd to anyone facing the prospect of life following a life changing accident.