Support Worker – female Newmarket Suffolk

Job Reference: CW005

Job Title:

Support Worker As this role involves personal care, it is open to female applicants only (in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010).

Location: Newmarket, Suffolk. We do not offer relocation packages or sponsorship.

Hours and Shifts Available:

A variety of shifts on offer: Tuesday, Wednesday, Friday, Saturday and Sunday 20:00 to 08:00 (includes a sleep-in shift) – once per month.

Person Specification:

Are you caring person with a ‘can-do’ attitude and a good sense of humour? Reliable and willing to learn new things? If so, this might be the job for you! Oh, it is essential that you also like dogs.

About the role

Miss R is very sociable, friendly and independent lady who directs her own team of support staff. She is very energetic and likes to keep active and busy.

Miss R lives in her own home which is very well maintained, and she has her own wheelchair accessible vehicle, which applicants must be able to drive (people carrier size).

Miss R has cerebral palsy and uses her electric wheelchair at home and outside. She needs support with personal care, preparing food, and to care for her adorable pet dog. She also needs support to maintain her home environment.

The Roles and Responsibilities of the job:

Key roles and responsibilities within this position include:

Being able to provide companionship and a light-hearted approach enabling Miss R to have fun and laugh with you!
Be happy to support Miss R to care for her dog including walking and feeding.
To offer assistance with personal care including washing, dressing, skin, teeth, nail and hair care, under the direction of Miss R.
Be able to assist with her mobility, including assisting her to transfer using hoisting/stand aid equipment – all training will be provided. This includes the use of a hot tub.
To assist with household management as directed by Miss R, includes daily laundry, meal planning, shopping and meal preparation as requested by Miss R.
Be able to follow a therapy regime. There is a programme of. exercises that the support team need to help her with; this includes hydrotherapy sessions and home-based physiotherapy exercises.
Having imagination to promote purposeful, structured time both at home and in the community as well as supporting with her leisure and social activities.
Confident in driving Miss R in her own vehicle and providing some support with mobility needs within the home.
Providing assistance at night if needed (rarely required).
Opportunity to accompanying Miss R on weekends away and holidays, although this is not essential.
Organised and confident to be able to accompanying Miss R to medical or other appointments as requested.

Pay and Other Benefits We are a Case Management company, commissioned to provide supervision and management to staff who are employed by the person they work for. When you join a team working with Ben Holden Ltd, you will receive excellent support from a specialist Case Manager and Registered Manager, access to training to develop your professional knowledge and expertise, and the benefit of forming a meaningful relationship with the person you will be working with, to make a real difference to their life.

£11.00 per hour – for weekdays
£12.50 per hour for weekends
£66.06 sleeper duty weekday nights (between 11.00pm and 8.00am)
£58.72 sleeper duty weekend nights (between Midnight and 8.00am)
5.6 weeks annual leave per annum
Sick Pay (or statutory sick pay)
Pay and milage to attend supervision and training
Access to the Ben Holden Ltd employee wellness programme and staff discount scheme

The Work Environment This is within the client’s own home. The client also has a small friendly dog.

Confidentiality The ability to respect the privacy of Miss R is fundamental to this position.

Closing Date

Applicants are being reviewed as they are received.

To apply, provide a CV and a covering letter. If we feel you might be a good match for Miss R, we will contact you to ask for further information. If you have any questions, WhatsApp Sonia@BenHoldenLtd.

BHL is committed to the protection of individuals from avoidable harm and abuse. All successful applicants will undergo an Enhanced DBS (with barred list) checks (at the expense of Miss R. This role is exempt from the Rehabilitation of Offenders Act, and it is a criminal offence for people who are barred from working in regulated activity to apply for this role. We will require a full job history and evidence of your conduct at work (for roles involved in working with vulnerable groups).

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What do our clients & referrers say?

Before I was supported by Jo Forrest at Ben Holden Ltd, I was struggling with EVERYTHING caused by the RTA. I was incapacitated in a hospital bed in my dining room worried about the traumatic impact on my husband and family, not just following the accident, but the reality of my lack of independence, my ongoing care and my own physical rehabilitation.

Please pass on my thanks to all at Ben Holden for their help and patience with me over the past few years. Things are so much better for me now compared to when I came to you and you have all played a part in that, no matter how small, and I greatly appreciate it. Credit where it’s due in my eyes, and everyone at Ben Holden have been kind, courteous but perhaps more importantly understanding of my difficulties if/when I’ve been confused or remiss in remembering an invoice or some such. It is much appreciated.

Christa came to visit me numerous times in the Royal Free Hospital. Having assessed my needs, she organised repair of my wheelchair, hospital bed on my return home. Organised private physiotherapy and stay in care home. Once home, she came with me to private therapist in Harley Street.

Very kind, understanding and caring.

Before I started working with Ben I was struggling with the everyday tasks e.g. getting myself dressed, walking any distance, lifting, getting in and out of bed, bending. Within six months, Ben and his team enabled me to do all these things and return to work gradually, which resulted in me being able to do my pre-injury job.

My life began to significantly change. Ben treated me with the upmost dignity and respect. He coordinated a team of professionals experienced in working with neurological disorders, especially with people who had experienced an accidental severe traumatic brain injury or through illness. I felt confident that Ben would and did manage to select professionals who he somehow knew would manage my challenging eccentric behaviour and complex needs.

It was very reassuring to know that Ben was always at the end of the phone. He was there when I needed him most. He always responded quickly and kept everybody involved well-informed of what was happening with Progress Reports.

I could trust Ben and felt reassured by his knowledge and patience. He has a great and appropriate sense of humour. I would highly recommend Ben to others who would surely benefit from his expertise.

Ben was very helpful and promptly organised a good local physiotherapist for me. There I was given exercises specific to my problem, along with acupuncture and massage. This was invaluable, as nothing had been offered to id my recovery by my local hospital. In addition, Ben organised a six-month gym membership at my local leisure centre.

I always found Ben easy to talk to and he regularly called to check on my progress. I would not hesitate to recommend Ben Holden td, who gave me a very friendly and professional service.

My experience working with Ben was excellent. I felt very at ease, relaxed and confident with him. If I had any queries or needed extra support, he was always on the end of the telephone. Nothing was ever too much trouble.

I highly recommend Ben Holden, for his professionalism, friendliness and for the individual support I got. I would like to take this opportunity to thank Ben and his team for all their work getting me where I am today, leading a normal life again, and being able to put my accident behind me.

Before Ben Holden started working with me on my injuries, I was struggling daily and unable to progress with my rehabilitation back into normal life. Since Ben Holden Ltd took on my case I have been able to focus on getting my life back together following my accident.

Working with Ben made me feel confident and in control again, his relaxed and easy style made me feel I could talk to him freely about my concerns. I wouldn’t hesitate in recommending Ben Holden Ltd to anyone facing the prospect of life following a life changing accident.