About us

Specialist case management and rehabilitation for catastrophically injured people. Established in 2009, we are a nationwide company based near Ipswich in Suffolk.

The team at Ben Holden Ltd is comprised of a devoted and specialist group of people who work together for the health and well being of our clients. All of our professional staff are highly experienced case managers with a background in either OT, nursing, speech and  language therapay (SLT), clinical psychology or physiotherapy with at least 16 years of professional experience since qualification. The team consists of clinical and management staff, you can can find out more by clicking on any of the links here.

Ben Holden

Managing Director, Case Manager & OT
Ipswich/Suffolk
Adults: Brain Injury, Vocational & Amputations

Ben Holden

Managing Director, Case Manager & OT
b app sc (occ therapy)

Skills & Experience Summary

Ben qualified as an OT in Australia in 1998 and has worked in all areas of the rehabilitation process: intensive care, inpatient, outpatient, transitional living, community, vocational and case management. He has worked in the public and private sectors in Australia and the UK. Ben specialises in working with adults with traumatic brain injury but also has experience with other conditions including amputations, spinal cord injury and complex orthopaedic.

He started his career on a brain injury rehabilitation unit in Sydney in 1999, later working as a case manager in Sydney in 2002. He also regularly completed expert witness work in Australia and provided expert testimony in the Supreme Court of New South Wales.

In the UK, Ben worked at management level on an NHS inpatient neurological rehabilitation centre of excellence in London, supervising several professional staff and assistants. Following this, he worked with a private brain injury case management company in Suffolk.

Ben also has skills in motivational interviewing, recruitment, training and supervision of professionals and support workers, cognitive assessment and intervention, upper limb and neurological/physical rehabilitation, splinting, home adaptations and wheelchair prescriptions.

Since starting Ben Holden Ltd in 2009, he has maintained a caseload of catastrophic cases, in addition to the role of clinical and managing director of the company. Ben has provided professional services internationally in Australia, Northern Ireland, Jersey, Guernsey, Alderney, Poland, Greece and the Czech Republic.

Professional Memberships

  • Advanced member of the British Association of Brain Injury Case Managers (BABICM), Former Council Member of BABICM, Former Chair of BABICM Subgroup
  • British Association of Occupational Therapy (BAOT)
  • College of OT Specialist Section for Neurological Practice (COTSS-NP)
  • College of OT Specialist Section – Independent Practice (COTSS-IP)
  • Health and Care Professions Council (HCPC)
  • UK Acquired Brain Injury Foundation (UKABIF)
  • Eastern Region Brain Injury Forum (ERBIF)
  • Information Commissioners Office (ICO)
  • College of OT Specialist Section – Work

Christa Wright

Clinical Manager, Senior Case Manager & OT
Hackney/London
Adults: Amputations, Vocational & Polytrauma

Christa Wright

Clinical Manager, Senior Case Manager & OT
b app sc (occ therapy)

Skills & Experience Summary

Christa Wright is an occupational therapist who has been active in the profession for 22 years. She has extensive experience at a senior level, providing rehabilitation and disability management to adults with a wide range of complex medical and neurological conditions in both hospital and community settings.

After graduating in South Australia in 1998, Christa worked in Australia in hospital inpatient and community settings, gaining experience in a variety of areas including orthopaedic rehabilitation, general medicine and surgery, rheumatology and hand therapy, palliative care, pain management, emergency/admission avoidance programs and falls prevention. Christa developed a special interest in neurological rehabilitation while working on an inpatient rehabilitation unit for acquired brain injury in Adelaide, Australia. This led to her towards further opportunities with adults with brain injury, stroke and complex neuro-disabilities at a senior level in two community teams in East London from 2003 onwards. As well as working in neurological rehabilitation units, Christa has also held positions in inpatient and community rehabilitation services in several major London hospitals that included post trauma orthopaedic clients and amputees.

Christa has developed highly specialist clinical and managerial skills in the areas of neurological assessment of impairment and function, rehabilitation goals and treatment planning, disability management, vocational rehabilitation, and prescription of specialised equipment and major housing adaptations. Christa has also worked closely with interpreters and with people of diverse ethnic, social, cultural and religious backgrounds.

Christa first began working as a Case Manager in the UK in August 2007. In her 14 years of case management experience, she has worked with many clients who have catastrophic injuries including brain injury, multiple orthopaedic injuries and amputations. During this time, she also taught courses in neurological rehabilitation for Harrison Training.

Christa returned to Australia during 2008 and 2009 and worked primarily in the field of Vocational Rehabilitation, where she provided Initial Needs Assessments, Job Analysis, Worksite/Ergonomic and Medico-legal Assessments within the insurance and personal injury litigation sector. She is a Matheson-trained Functional Capacity Evaluation Assessor. She has recently developed specialist experience and knowledge of working with amputee clients, both lower and upper limb amputees, who are going through prosthetic rehabilitation, with particular focus on training in the use of myo-electric prosthetic hands.

Following her sabbatical in Australia, Christa returned to live in the UK permanently and now sub-contracts her services to a number of companies as both a case manager and treating occupational therapist / vocational consultant. She also has occasionally worked part-time as a locum in both the NHS and private hospital sector in order to remain up-to-date both clinically and professionally, in addition to her CPD activities. In her work for Ben Holden Ltd, Christa consistently manages a caseload of clients with a variety of catastrophic injuries including brain injury, orthopaedic injuries and amputations.

As of May 2021, Christa has joined Ben Holden Limited on a part-time permanent basis, continuing her case management work as well as taking on a senior management role as the company’s Registered Manager to lead in the CQC application process.

Professional Memberships

  • Case Management Society United Kingdom (CMSUK)
  • The Vocational Rehabilitation Association (VRA)
  • British Association of Occupational Therapists (BAOT), including specialist ?sections for Work, Trauma and Orthopaedic Health and Independent Practice.
  • Health and Care Professions Council (HCPC)

Lisa Goudy

Senior Associate Case Manager & OT
Stowmarket/Suffolk
Adults: Brain Injury, Burns & Polytrauma

Lisa Goudy

Senior Associate Case Manager & OT
BSc (Hons) Occupational Therapy

Skills & Experience Summary

Since qualifying as an OT in 1995, Lisa has gained a wealth of experience in clinical and senior managerial roles both in the NHS and private settings.

During her career she managed a caseload of complex cases such as acquired brain injury, including those individuals with disorders of consciousness, spinal injury, parkinsons disease, multiple sclerosis, burns and plastics.

She provided assessment, rehabilitation and complex discharge planning to those aiming to return home from their admission. Lisa has worked in the following clinical areas; acute psychiatry, acquired brain injury, spinal injury, neurology, orthopaedic rehabilitation, general medicine, burns, general surgery and palliative care.

She provided senior clinical support and supervision at the stroke unit – Finchley Memorial Hospital, London, and rehabilitation clinical support at Potters Bar Community Hospital. She completed the Certificate and Diploma in Management Studies (DMS) at Barnet College and also the D32 and D33 NVQ Assessor Award in Health Care and readily assessed NVQ level 2 and 3 students.

In 2003, Lisa took a case management position at a London based Case Management and Rehabilitation Company. She assumed the lead role for OT in the company, providing clinical support and advice to other case managers and maintaining relationships with all the key stakeholders. She also completed functional assessments and immediate needs assessments for people who had sustained catastrophic trauma or severe illness, travelling the country to do so. She was also responsible for the sales and marketing activity for the company.

Following a career break to raise her family, Lisa joined Ben Holden Ltd resuming her position as an experienced case manager in 2015.

Professional Memberships

  • Health and Care Professions Council (HCPC)
  • British Association of Brain Injury Case Managers (BABICM)
  • British Association of Occupational Therapists (BAOT)
  • Information Commissioners Office (ICO)
  • Eastern Region Brain Injury Forum (ERBIF)

Louise Clarke

Associate Case Manager & OT
Berkhamstead/Herts
Adults: Brain Injury & Polytrauma

Louise Clarke

Associate Case Manager & OT
b app sc (occ therapy)

Skills & Experience Summary

Since qualifying as an occupational therapist in 1998, Louise has gained extensive experience in the field of neurological rehabilitation. She has worked in both the public and private sectors in Australia and for the last five years in the UK. Louise has a special interest in seating and cognitive rehabilitation.

After qualifying, Louise worked as an advisor and assessor for South Australia’s disability service. During this time she gained experience in complex seating and wheelchair prescription and in assessment for home modifications for people with long-term conditions.

Louise then worked as a senior occupational therapist in a private hospital and specialised in the field of neurological rehabilitation.

Since moving to the UK in 2007, Louise has worked in several settings across the rehabilitation pathway with people with neurological conditions. These have included an acute stroke unit and neurosurgery wards in a large London Trust and the brain injury rehabilitation unit at the Wellington Hospital. More recently, she worked as the clinical specialist occupational therapist for community neurological rehabilitation at Barts and the London NHS Trust. During this time she managed a team of therapists and rehabilitation assistants and provided clinical expertise in the area of neurological rehabilitation.

Louise is now providing case management and neuro-occupational therapy for people with acquired brain injury and other complex conditions such as spinal cord injury and amputations as an independent practitioner.

Professional Memberships

  • British Association of Brain Injury Case Managers (BABICM)
  • British Association of Occupational Therapists (BAOT), including specialist sections for Work, Neurological Practice and Independent Practice
  • Health and Care Professions Council (HCPC)

Marian Wilson

Associate Case Manager & RGN
Aylesbury/Bucks
Adults & Children: Spinal Injury, Brain Injury & Polytrauma

Marian Wilson

Associate Case Manager & RGN
RGN

Skills & Experience Summary

Marian is a Registered Nurse who has worked predominantly with individuals with spinal injuries since 1984. Marian has worked in both specialist spinal and brain injury centres, from the admission process to delivering acute care to the spinal injured ventilated person. Marian also has extensive experience working in the field of rehabilitation. Marian worked as a case manager within a spinal injuries unit liaising with the community healthcare professionals to facilitate safe and timely discharges.

Marian has also worked for numerous years in the community providing domiciliary care for individuals with brain and spinal injuries and with clients requiring mechanical ventilator support.

Marian has also worked for a number of years nursing individuals who had sustained multiple traumatic orthopaedic injuries.

Marian has worked as an independent case manager since 2008, joining the Ben Holden Ltd team in 2014. Within this role Marian undertakes immediate needs assessments and provides high quality case management services for adults and children with catastrophic injuries.

 

Professional Memberships

  • Nursing & Midwifery Council (NMC)
  • Case Management Society of UK (CMSUK)
  • Royal College of Nursing (RCN)
  • Spinal Injuries Association (MASCIP)
  • British Association of Brain Injury Case Managers (BABICM)

Maggie Ledwidge

Associate Case Manager & RGN
Horsham/West Sussex
Adults & Children: Brain Injury & Spinal Injury

Maggie Ledwidge

Associate Case Manager & RGN
RGN

Skills & Experience Summary

Maggie qualified as a stated registered nurse (RGN) in 1978 in London and a health visitor (HV) in 1979. She has worked extensively across health and social care settings including; acute, community, primary care, health authority, CCG and the private sector before going into case management.

Having started her career in an acute hospital, Maggie quickly transferred into the community setting, working within primary care as a health visitor. After having a family, Maggie returned to practice as a practice nurse and tutor. She specialised in respiratory and diabetes, moving into the private sector as a specialist in Chronic Obstructive Pulmonary Disease Nurse Advisor.

In 2000, Maggie took a new direction and worked in performance and monitoring of services across the health and social care service, working with the Health Authority and Primary Care Managers to meet national targets and redesign services across Surrey.

Maggie developed her skills in the management of NHS organisations as an Organisational Development Manager.

In 2008, Maggie returned to a more clinical role and managed an excellent rated large care home for adults with physical disabilities, acquired brain injury and complex neurological conditions. She developed the service to create a multidisciplinary team providing a more extensively respected care centre for adults, promoting their independence, individuality and quality of life. To achieve this she had close contact with specialists in the field of neurological conditions and their management.

As a case manager, Maggie has been able to incorporate all her extensive experience and knowledge to adults and children with brain injury, complex orthopaedic injuries, spinal injuries and respiratory conditions. She brings her clinical expertise, knowledge of the health and social care systems, training and the management of teams. Her passion is facilitating her clients to find their way and have quality of life in their current situation.

 

Professional Memberships

  • Nursing and Midwifery Council (NMC)
  • British Association of Brain Injury Case Managers (BABICM)
  • Case Management Society UK (CMSUK)
  • Royal College of Nursing (RCN)
  • Information Commissioners Office (ICO)

Kat Butterfield

Associate Case Manager & Physio
Gt Missenden/Bucks.
Adults: Brain Injury, Vestibular, Disorders of Consciousness

Kat Butterfield

Associate Case Manager & Physio
BSc (Hons) Physiotherapist

Skills & Experience Summary

Kat graduated from Manchester School of Physiotherapy with a BSc (Hons) in Physiotherapy in 2002 and joined Ben Holden Ltd in early 2017. Kat is a Registered Physiotherapist who has worked predominantly with individuals with complex acquired brain injury and those with prolonged disorders of consciousness since 2005. Kat worked for several years in the NHS in acute neurosurgery, starting the rehabilitation process in ITU. She then moved into a rehabilitation coordinator role, supporting families and clients in the application to specialist inpatient and community rehabilitation programs and negotiating statutory provision.

Kat has been an independent case manager since 2009, working with clients with catastrophic injuries and managing clients both in the community and inpatient care settings. She has developed a special interest in clients with prolonged disorders of consciousness, advocating ongoing assessment and rehabilitation for those who may make slower progress. She is adept at leading multidisciplinary teams in goal focused treatment ensuring that interventions are timed appropriately and monitored closely to ensure effectiveness. She has experience of managing clients with a range of disability, including supporting and maintaining independent living in the community and vocational rehabilitation.

Kat is also experienced in treating clients with vestibular disorders. She saw outpatients at the Royal Free Hospital Royal National Throat, Nose and Ear Hospital (RNTNE), from 2005 to 2008, and led the service/completed training for junior staff from 2006-2008. Kat also saw private patients between 2007-2009.

Professional Memberships

  • HCPC registered
  • Member of Chartered Society of Physiotherapists (CSP)
  • Member of BABICM
  • Member of UKABIF

Mandy Kelly

Senior Associate Case Manager & OT
Tadworth/Surrey
Adults: Brain Injury, Vocational & Polytrauma

Mandy Kelly

Senior Associate Case Manager & OT
BOccThy, CertAppErgonomics, DTOT

Skills & Experience Summary

Mandy qualified as an OT in Australia in 1992 and has worked in the fields of; case management, mental health, vocational rehabilitation and occupational health in public and private sectors in both Australia and the United Kingdom.

Mandy specialises in working with adults with multiple health conditions including mental health issues, brain injuries, spinal injuries, sensory disabilities, musculoskeletal and long-term neurological conditions. Her focus is on understanding an individual’s current function in all aspects of their lives and working with them to optimise function and performance in home tasks, in work opportunities and in leisure pursuits.

Mandy started her career in inpatient and community psychiatry and moved into tertiary rehabilitation to assist individuals with multiple conditions to return to meaningful productivity and work. She developed her skills in functional capacity evaluation and ergonomic assessment whilst in Australia.

In the UK, Mandy used her skills to develop new occupational therapy services within NHS and private mental health facilities.  She then developed the innovative occupational therapy service within an occupational health service for a government owned business in London. Mandy became the lead occupational therapist for this service, managing the service and providing clinical supervision to the team.

Mandy then became the Head of Professional Services for a rehabilitation provider, again providing clinical supervision for a multidisciplinary team of clinical and vocational case managers, developing the service and project managing the international CARF accreditation process.

In 2010, Mandy started her independent occupational therapy practice and since this time has case managed and assessed individuals with physical disabilities, long-term neurological conditions, sensory disabilities, learning difficulties, cognitive deficits and mental illnesses.

Mandy has skills in functional capacity evaluation, ergonomic assessments, cognitive assessment, neuro-linguistic programming (NLP), driving assessment and rehabilitation, as well as clinical governance including supervision of staff, training and policy development.

Professional Memberships

  • Health and Care Professions Council (HCPC)
  • British Association of Brain Injury Case Managers (BABICM)
  • British Association of Occupational Therapy (BAOT)
  • RCOT Specialist Section -Work (RCOTSS-Work)
  • Case Management Society UK (CMSUK)
  • Society of Occupational Medicine (SOM)
  • Information Commissioners Office (ICO)

Tom Miners

Associate Case Manager & SLT
Saffron Walden/Essex
Adults: Brain Injury & Polytrauma

Tom Miners

Associate Case Manager & SLT
PGDip, MRCSLT, MASLTIP

Skills & Experience Summary

Tom qualified as a SLT in 2004 after completing a PGDip in Speech & Language Therapy at City University, London. Prior to this, Tom had gained a BA(Hons) in Linguistics from The University of Luton.

Tom worked in the NHS for almost 11 years gaining experience in both acute and community settings. Caseloads included progressive neurological conditions, stroke, traumatic brain injury (TBI) and he was involved in the development of a new strokeand neurological rehabilitation service at St Margaret’s Hospital in Epping.

His role developed from a SLT to an Early Supported Discharge (ESD) Coordinator where he was responsible for the management of a team of therapists and rehabilitation assistants including physiotherapy, occupational therapy, speech and language and neuropsychology. This role also required the initial assessment of patients whilst still in an acute setting and identifying clinical needs prior to discharge into the care of the ESD service.

Through his work in the NHS, he developed excellent working relationships with not only other health professionals but also with the senior management team and localCCG’s and attended Essex wide stroke forums and pathway development meetings.

Tom left the NHS in 2015 to start independent practice as a SLT, providing assessment and rehabilitation to clients following acquired brain injury. This included working with clients with TBI at The Jacobs Centre and The Gardens in Hertfordshire.

Tom has also worked as a case manager since 2015, where he predominantly works with adults with TBI. Tom has extensive experience working with this dynamic client group, establishing and coordinating highly complex rehabilitation programmes.

Professional Memberships

  • Health and Care Professions Council (HCPC)
  • Royal College of Speech & Language Therapists
  • Associate of Speech & Language Therapists in Independent Practice
  • Member of Aphasia Therapy SIG
  • British Association of Brain Injury Case Managers (BABICM)

Dennis Paine

Associate Case Manager/Social Worker
Colchester, Essex
Adults & Children: Brain Injury, Learning & Physical Disabilities, Amputees.

Dennis Paine

Associate Case Manager/Social Worker
Ba Hons Social Science

Skills & Experience Summary

Prior to joining Ben Holden Ltd, Dennis worked at Essex County Council for over 13 years in several roles ranging from Social Worker, Senior Social Worker and finally Team Manager for the learning disabilities and autism team in Mid Essex.

Throughout his career at the Local Authority, Dennis managed a varied and complex case load of adults with disabilities including physical, learning, neurological and brain injury.

Dennis most enjoys working with vulnerable adults in the community and he is highly experienced with supporting clients to live as independently as possible via his refined skills managing complex care and support packages.

Dennis has extensive knowledge and skills regarding Mental Capacity assessments, involving a variety of decisions, such as treatment, accommodation, care and perceived unwise lifestyle choices.  He also has many years of experience with Care Act assessments and reassessments and Care Act Section 42 safeguarding concerns and enquires.

Dennis also has knowledge and experience of supporting adults from long stay hospitals, which has required social care reports and as well as supporting clients via the continuing healthcare process, enabling safe discharge from hospital and continued rehabilitation in the community.

Since joining Ben Holden Ltd in summer 2021, Dennis has been providing case management services to adults living with brain injury and polytrauma.

Professional Memberships

  • Social Work England
  • British Association of Brain Injury Case Managers (BABICM)
  • Brain Injury Social Work Group (BISWG)

Christine Waites

Associate Case Manager & Social Worker/Registered Nurse LD
Ipswich/Suffolk
Adults: Brain Injury, Polytrauma, Mental Health

Christine Waites

Associate Case Manager & Social Worker/Registered Nurse LD
RN (LD) Dip SW

Skills & Experience Summary

Christine is a qualified Social Worker and Registered Nurse (Learning disabilities) who has been an active and qualified professional since 1987.

Christine has worked in Case Management since 2018 and in that time has supported a number of clients with complex traumatic brain injury and associated learning disabilities, mental health issues, autism, dementia and behaviors which could challenge. Christine established rehabilitation programs and coordinated multi professional teams working alongside care teams including agencies and directly employed personnel.

Christine has considerable experience working with families and support networks to develop and implement comprehensive rehabilitation programs and plans for longer term support needs. She promotes and champions a collaborative approach based on capacity and agreement, to ensure person centered and holistic outcomes.

Christine has spent her substantiable career working across a number of social care and health settings and gained significant experience relevant to case management. This has included generic social work and specialist nursing which involved complex case work with adults who have brain injury, learning disabilities, physical disabilities, neurological and long-term health conditions, addiction, mental health issues, hearing loss, Deaf communities, and those with aging needs and dementia. She has worked in semi secure hospital settings and has knowledge and experience of developing positive behavior support plans and strategies around behavior which can be challenging.

Christine most enjoys working with vulnerable adults in the community and she is highly experienced with supporting clients to live as independently as possible whilst maximising their strengths and abilities.  Christine is skilled in supporting clients to identify goals and ambitions and developing plans for achievement. This is supported by her sound knowledge and experience of ‘Person Centered Planning’ and utilising associated tools.

Christine also has considerable knowledge and experience regarding Care Act assessments and reviews, adult safeguarding investigations, and Mental Capacity assessments. Examples of her assessments have included areas such as managing finances, consent to treatment, accommodation and tenancy arrangements. Christine has also worked as a senior manager in a care agency and has extensive experience in supporting capacity in respect of everyday decisions, care planning and managing complex risks.

Christine also has knowledge and experience of successfully supporting adults to move from long stay hospitals, and large residential homes into community settings. She has worked with continuing health care assessors to secure joint funding arrangements with social care and secured personal budgets which enable choice and flexibility for support arrangements.

Professional Memberships

  • Social Work England
  • British Association of Brain Injury Case Managers
  • British Association of Social workers

Sarah Brown

Consultancy Manager
Haughley/Suffolk

Sarah Brown

Consultancy Manager
BSc Joint Honours

Skills & Experience Summary

Sarah graduated with an Earth Science degree from The University of Birmingham, England, in 1997. Since her degree she worked within the area of site investigation, undertaking geotechnical and environmental land assessments. During her career, Sarah successfully implemented and attained Environmental Management Systems 14001 accreditation for the workplace. More recently, Sarah was a senior project manager for an international environmental consultancy.

Following a recession in the oil industry, Sarah was provided with a new employment challenge. Sarah had long been interested in pursuing a rewarding role providing help and support to people. It was therefore fortunate that at this same time, Sarah met Ben.  In 2010, Sarah took the opportunity of a career change and began work with Ben Holden Ltd.

Sarah has now worked her way up to Consultancy Manager and takes care of all aspects of the business. 

Personal Summary

Sarah is also a partner in an established school photography company with her husband Spencer. They have a daughter called Eden and a dog named Buddy. As a family they enjoy photography, cooking, camping in the self converted camper van and walking.

Sarah also volunteers through Anglia Care Trust supporting young people and vulnerable adults.

Susan Welsh

Assistant Case Manager
Clacton-on-Sea/Essex

Susan Welsh

Assistant Case Manager

Skills & Experience Summary

 

Susan has been working predominantly as a therapy assistant with individuals with brain injury since 1999. This has been across hospital inpatient, outpatient and community settings, often being involved from initial injury to rehabilitation at home. Susan has worked within multidisciplinary team settings, assisting therapists with a range of programmes including home exercises and upper limb support groups, linking with external agencies including Headway and the Stroke Association. Susan was also involved with assessing and ordering equipment for home use and carrying out therapeutic intervention as guided by the therapists.

Susan has also researched and facilitated a brain injury support group working with people looking to return to work following traumatic or acquired brain injury.

Susan has worked as a mentor with people with communication difficulties as a result of brain injury.

Susan has also worked for numerous years in the community providing domiciliary care for individuals requiring mechanical ventilator support.

Susan has previously worked as an assistant case manager, supporting case managers with all aspects of services to adults and children with catastrophic conditions.

 

Professional Memberships

  • Dementia Champion September 2017

Raven Daniels

Assistant Case Manager
Ipswich/Suffolk

Raven Daniels

Assistant Case Manager
CIPD level 3 Certificate in HR Practice

Skills & Experience Summary

Raven Daniels studied Art & Design at Suffolk College and since then, has worked in various organisations in the private sector, with attention on client focused activities, HR and training. She joined Ben Holden Ltd, initially to support the business with projects in quality and client satisfaction. Her role has expanded with time, and Raven is now working with our clients directly as an Assistant Case Manager.  Raven intends to further her studies with CIPD & HR Management and will be increasing HR and recruitment support to the Company and Case Managers.

During her career, Raven has worked in various roles in many industries including retail, higher education, financial services and the energy supply industry. Raven has a passion for helping other people, whether that is that is through delivering training courses, mentoring others or simply being someone to listen and assist in day-to day activities. Since joining Ben Holden Ltd, she has found the work to be highly rewarding, fulfilling and engaging.

 

 

Personal Summary

When Raven isn’t busy with Ben Holden Ltd, she enjoys long walks in the countryside, creating art, which includes paintings and illustration, walking the catwalk in local fashion shows, and watching the world go by from her home, which looks out over the Marina in Ipswich. 

Bobby Doughty

Finance Support & Business Strategy
Central London

Bobby Doughty

Finance Support & Business Strategy

Skills & Experience Summary

Bobby Doughty runs the credit control department and provides strategic financial support at Ben Holden Ltd. After thirty years of running his own company in London, in 2013 he decided on a change of pace and brought his business experience to the Ben Holden Ltd team.

As well as running his own business, Bobby served on several Government committees and Task Forces, including the Government Advisory Group for Motorcycling, which lead to the publication of the first Motorcycle Strategy and the Work Related Road Safety Task Force.

He was, for many years, Chairman of the Despatch Association and of the National Motorcycle Council.

Based in Little Saxham near Bury St Edmunds, Bobby’s interests are photography, walking in the countryside and cooking.

Skills & Experience Summary

 

Coming Soon!

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What do our clients & referrers say?

Christa came to visit me numerous times in the Royal Free Hospital. Having assessed my needs, she organised repair of my wheelchair, hospital bed on my return home. Organised private physiotherapy and stay in care home. Once home, she came with me to private therapist in Harley Street.

Very kind, understanding and caring.

Before I started working with Ben I was struggling with the everyday tasks e.g. getting myself dressed, walking any distance, lifting, getting in and out of bed, bending. Within six months, Ben and his team enabled me to do all these things and return to work gradually, which resulted in me being able to do my pre-injury job.

My life began to significantly change. Ben treated me with the upmost dignity and respect. He coordinated a team of professionals experienced in working with neurological disorders, especially with people who had experienced an accidental severe traumatic brain injury or through illness. I felt confident that Ben would and did manage to select professionals who he somehow knew would manage my challenging eccentric behaviour and complex needs.

It was very reassuring to know that Ben was always at the end of the phone.  He was there when I needed him most. He always responded quickly and kept everybody involved well-informed of what was happening with Progress Reports.

I could trust Ben and felt reassured by his knowledge and patience.  He has a great and appropriate sense of humour. I would highly recommend Ben to others who would surely benefit from his expertise.

Ben was very helpful and promptly organised a good local physiotherapist for me. There I was given exercises specific to my problem, along with acupuncture and massage. This was invaluable, as nothing had been offered to id my recovery by my local hospital. In addition, Ben organised a six-month gym membership at my local leisure centre.

I always found Ben easy to talk to and he regularly called to check on my progress. I would not hesitate to recommend Ben Holden td, who gave me a very friendly and professional service.

My experience working with Ben was excellent. I felt very at ease, relaxed and confident with him. If I had any queries or needed extra support, he was always on the end of the telephone. Nothing was ever too much trouble.

I highly recommend Ben Holden, for his professionalism, friendliness and for the individual support I got. I would like to take this opportunity to thank Ben and his team for all their work getting me where I am today, leading a normal life again, and being able to put my accident behind me.

Before Ben Holden started working with me on my injuries, I was struggling daily and unable to progress with my rehabilitation back into normal life. Since Ben Holden Ltd took on my case I have been able to focus on getting my life back together following my accident.

Working with Ben made me feel confident and in control again, his relaxed and easy style made me feel I could talk to him freely about my concerns. I wouldn’t hesitate in recommending Ben Holden Ltd to anyone facing the prospect of life following a life changing accident.

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