About us

Specialist case management and rehabilitation. Established in 2009, we are a nationwide specialist case management and rehabilitation company based near Bury St. Edmunds in Suffolk.

The team at Ben Holden Ltd is comprised of a devoted and specialist group of individuals who work together for the health and well being of our clients. All of our professional staff are highly experienced case managers and occupational therapists/nurses with at least 16 years of professional experience since qualification. The team is made up of clinical and management staff, you can can find out more about them by clicking on any of the links here.

Ben Holden

Ben Holden

Director & Associate Case Manager
b app sc (occ therapy)

Skills & Experience Summary

Ben qualified as an OT in Australia in 1998 and has worked in all areas of the rehabilitation process: intensive care, inpatient, outpatient, transitional living, community, vocational and case management. He has worked in the public and private sectors in Australia and the UK. Ben specialises in working with adults with traumatic brain injury but also has experience with other conditions including amputations, spinal cord injury and complex orthopaedic.

He started his career on a brain injury rehabilitation unit in Sydney in 1999, later working as a case manager in Sydney in 2002. He also regularly completed expert witness work in Australia and provided expert testimony in the Supreme Court of New South Wales.

In the UK, Ben worked at management level on an NHS inpatient neurological rehabilitation centre of excellence in London, supervising several professional staff and assistants.  Following this, he worked with a private brain injury case management company in Suffolk.

Ben also has skills in motivational interviewing, recruitment, training and supervision of professionals and support workers, cognitive assessment and intervention, upper limb and neurological/physical rehabilitation, splinting, home adaptations and wheelchair prescriptions.

Since starting the company in 2009, he has maintained a caseload of catastrophic cases, in addition to the role of clinical and managing director of the company. Ben has provided professional services internationally in Australia, Northern Ireland, Jersey, Guernsey, Alderney, Poland, Greece and the Czech Republic.

Professional Memberships

  • Advanced member of the British Association of Brain Injury Case Managers (BABICM), Former Council Member of BABICM, Former Chair of BABICM Subgroup
  • British Association of Occupational Therapy (BAOT)
  • College of OT Specialist Section for Neurological Practice (COTSS-NP)
  • College of OT Specialist Section – Independent Practice (COTSS-IP)
  • Health and Care Professions Council (HCPC)
  • UK Acquired Brain Injury Foundation (UKABIF)
  • Eastern Region Brain Injury Forum (ERBIF)
  • Information Commissioners Office (ICO)
  • College of OT Specialist Section – Work

Christa Wright

Christa Wright

Associate Case Manager
b app sc (occ therapy)

Skills & Experience Summary

Christa Wright is an occupational therapist that has been active in the profession for 19 years. She has extensive experience at a senior level, providing rehabilitation and disability management to adults with a wide range of complex medical and neurological conditions in both hospital and community settings.

After graduating in South Australia in 1998, Christa worked in Australia in hospital inpatient and community settings, gaining experience in a variety of areas including orthopedic rehabilitation, general medicine and surgery, rheumatology and hand therapy, palliative care, pain management, emergency/admission avoidance programs and falls prevention. Christa developed a special interest in neurological rehabilitation while working on an inpatient rehabilitation unit for acquired brain injury in Adelaide, Australia. This lead to her towards further opportunities with adults with brain injury, stroke and complex neuro-disabilities at a senior level in two community teams in East London from 2003 onwards. As well as working in neurological rehabilitation units, Christa has also worked in held positions in inpatient and community rehabilitation services in several major London hospitals that included post trauma orthopedic clients and amputees.

Christa has developed highly specialist clinical and managerial skills in the areas of neurological assessment of impairment and function, rehabilitation goals and treatment planning, disability management, vocational rehabilitation, and prescription of specialised equipment and major housing adaptations. Christa has also worked closely with interpreters and with people of diverse ethnic, social, cultural and religious backgrounds.

Christa first began working as a Case Manager in the UK in August 2007. In her 10 years of case management experience, she has worked with many clients who have catastrophic injuries including brain injury, multiple orthopedic injuries and amputations. During this time, she also taught courses in neurological rehabilitation for Harrison Training.

Christa returned to Australia during 2008 and 2009 and worked primarily in the field of Vocational Rehabilitation, where she provided Initial Needs Assessments, Job Analysis, Worksite/Ergonomic and Medico-legal Assessments within the insurance and personal injury litigation sector. She is a Matheson-trained Functional Capacity Evaluation Assessor.

Following her sabbatical in Australia, Christa returned to live in the UK permanently and now sub-contracts her services to a number of companies as a both a case manager and treating occupational therapist / vocational consultant. She also has occasionally worked part-time as a locum in both the NHS and private hospital sector in order to remain up-to-date both clinically and professionally, in addition to her CPD activities. In her work for Ben Holden Limited, Christa consistently manages a caseload of clients with a variety of catastrophic injuries including brain injury, orthopedic injuries and amputations.

Professional Memberships

  • British Association of Brain Injury Case Managers (BABICM)
  • Case Management Society United Kingdom (CMSUK)
  • The Vocational Rehabilitation Association (VRA)
  • British Association of Occupational Therapists (BAOT), including specialist sections for Work, Neurological Practice and Independent Practice.
  • Health and Care Professions Council (HCPC)

Louise Clarke

Louise Clarke

Associate Case Manager
b app sc (occ therapy)

Skills & Experience Summary

Since qualifying as an occupational therapist in 1998, Louise has gained extensive experience in the field of neurological rehabilitation.  She has worked in both the public and private sectors in Australia and for the last five years in the UK.  Louise has a special interest in seating and cognitive rehabilitation.

After qualifying, Louise worked as an advisor and assessor for South Australia’s disability service. During this time she gained experience in complex seating and wheelchair prescription and in assessment for home modifications for people with long-term conditions.

Louise then worked as a senior occupational therapist in a private hospital and specialised in the field of neurological rehabilitation.

Since moving to the UK in 2007, Louise has worked in several settings across the rehabilitation pathway with people with neurological conditions. These have included an acute stroke unit and neurosurgery wards in a large London Trust and the brain injury rehabilitation unit at the Wellington Hospital.  More recently, she worked as the clinical specialist occupational therapist for community neurological rehabilitation at Barts and the London NHS Trust. During this time she managed a team of therapists and rehabilitation assistants and provided clinical expertise in the area of neurological rehabilitation.

Louise is now providing case management and neuro-occupational therapy for people with acquired brain injury and other complex conditions such as spinal cord injury and amputations as an independent practitioner.

Professional Memberships

  • British Association of Brain Injury Case Managers (BABICM)
  • British Association of Occupational Therapists (BAOT), including specialist sections for Work, Neurological Practice and Independent Practice
  • Health and Care Professions Council (HCPC)

Lisa Goudy

Lisa Goudy

Associate Case Manager
BSc (Hons) Occupational Therapy

Skills & Experience Summary

Since qualifying as an Occupational Therapist in 1995, Lisa has gained a wealth of experience in clinical and senior managerial roles in both the NHS and Private Health Care settings.

During her clinical career she managed a clinical caseload of more complex cases such as Acquired Brain Injury, Spinal Injury, Parkinsons Disease and Multiple Sclerosis and burns and plastics. She provided assessment, rehabilitation and complex discharge planning to those aiming to return home from their inpatient stay. Clinical areas in which Lisa worked were varied and included acute psychiatry, acquired brain injury, spinal injury neurology, orthopedic rehabilitation, general medicine, burns, general surgery and palliative care.

She provided senior clinical support and supervision at the stroke unit – Finchley Memorial Hospital, London and rehabilitation clinical support at Potters Bar Community Hospital. She completed the Certificate and Diploma in Management Studies (DMS) at Barnet College and also the D32 and D33 NVQ Assessor Award in Health Care and readily assessed NVQ level 2 and 3 students.

In 2003 Lisa took an Occupational Therapy/Case Management position at a London based Case Management and Rehabilitation Company. She assumed the lead role for Occupational Therapy in the company, providing clinical support and advice to other case managers and maintaining relationships with all the key stakeholders. She also completed functional assessments and immediate needs assessments of people who had sustained catastrophic trauma or severe illness, travelling the country to do so. She was also responsible for the sales and marketing activity for the company.

Professional Memberships

  • Health and Care Professions Council (HCPC)
  • British Association of Brain Injury Case Managers (BABICM)
  • British Association of Occupational Therapists (BAOT)
  • Information Commissioners Office (ICO)
  • Eastern Region Brain Injury Forum (ERBIF)

Marian Wilson

Marian Wilson

Associate Case Manager
RGN

Skills & Experience Summary

Marian is a Registered Nurse who has been working predominantly with individuals with spinal injuries for over twenty-five years. Marian has worked in both specialist spinal and brain injury centres, from admission to delivering acute care to the spinal injured ventilated person as well as working in the rehabilitation, goal-planning process. Marian worked as a case manager within a spinal injuries unit liaising with the community healthcare professionals to facilitate safe and timely discharges.

Marian has also worked for numerous years in the community providing domiciliary care for individuals with brain and spinal injuries and clients requiring mechanical ventilator support.

Marian also worked a number of years nursing individuals who had sustained multiple traumatic orthopaedic injuries and has since extended her skills by undertaking assessment of their needs and providing an effective rehabilitation case management service.

Marian has worked as an independent case manager for over 9 years, undertaking immediate needs assessments and providing case management services for adults and children with brain and spinal cord injuries.

 

Professional Memberships

  • Nursing & Midwifery Council (NMC)
  • Case Management Society of UK (CMSUK)
  • Royal College of Nursing (RCN)
  • Spinal Injuries Association?(MASCIP)
  • British Association of Brain Injury Case Managers (BABICM)

Annie Broome

Annie Broome

Associate Case Manager
RGN

Skills & Experience Summary

Annie is a highly experienced Registered General Nurse who has worked with spinal cord injured individuals in a specialist spinal injuries centre for over 25 years.  She has experience of working with individuals requiring ventilatory support progressing all the way through to community rehabilitation.

Annie also has experience of caring for individuals who have sustained orthopaedic and vascular damage to limbs following serious injuries.

Annie has undertaken many immediate needs assessments and has provided case management services to adults with spinal cord injuries and complex orthopaedic injuries as an independent case manager for over six years.

Professional Memberships

  • Nursing & Midwifery Council (NMC)
  • Case Management Society of UK (CMSUK)
  • Royal College of Nursing (RCN)
  • Spinal Injuries Association (SIA)

Maggie Ledwidge

Maggie Ledwidge

Associate Case Manager
RGN

Skills & Experience Summary

Maggie qualified as a stated registered nurse (RGN) in 1978 in London and a health visitor (HV) in 1979. She has worked extensively across health and social care settings including; acute, community, primary care, health authority, CCG and the private sector before going into case management.

Having started her career in an acute hospital Maggie quickly transferred into the community setting, working within primary care as a health visitor. After having a family, Maggie returned to practice as a practice nurse and tutor. She specialised in respiratory and diabetes moving into the private sector as a specialist in Chronic Obstructive Pulmonary Disease Nurse Advisor.

In 2000, Maggie took a new direction and worked in performance and monitoring of services across the health and social care service. Working with the Health Authority and Primary Care Managers to meet national targets and redesign services across Surrey.

Maggie developed her skills in the management of NHS organisations as an Organisational Development Manager.

In 2008 Maggie returned to a more clinical role and managed an excellent rated large care home for adults with physical disabilities, acquired brain injury and complex neurological conditions. She developed the service to create a multidisciplinary team providing a more extensively respected care centre for adults, promoting their independence, individuality and quality of life. To achieve this she had close contact with specialists in the field of neurological conditions and their management.

As a case manager, Maggie has been able to incorporate all her extensive experience and knowledge to adults and children with brain injury, complex orthopaedic injuries, spinal injuries and respiratory conditions. She brings her clinical expertise, knowledge of the health and social care systems, training and the management of teams. Her passion is facilitating her clients to find their way and have quality of life in their current situation.

 

Professional Memberships

  • Nursing and Midwifery Council (NMC)
  • British Association of Brain Injury Case Managers (BABICM)
  • Case Management Society UK (CMSUK)
  • Royal College of Nursing (RCN)
  • Information Commissioners Office (ICO)

Kat Butterfield

Kat Butterfield

Associate Case Manager and Registered Physiotherapist
BSc (Hons) Physiotherapist

Skills & Experience Summary

Kat is a Registered Physiotherapist who has been working predominantly with individuals with complex acquired brain injury and those with prolonged disorders of conscious for over 12 years. Kat worked for several years in the NHS in acute neurosurgery, starting the rehabilitation process in ITU. She then moved into a rehabilitation coordinator role, supporting families and clients in the application to specialist inpatient and community rehabilitation programs and negotiating statutory provision.

Kat has been an independent case manager for over eight years, working with complex clients, managing clients both in the community and inpatient care settings. She has developed a special interest in clients with prolonged disorders of consciousness, advocating ongoing assessment and rehabilitation for those who may make slower progress. She is adept at leading multidisciplinary teams in goal focused intervention ensuring that interventions are timed appropriately and monitored closely to ensure effectiveness. She has experience of managing clients with a range of disability, including supporting and maintaining independent living in the community, and vocational rehabilitation.

Kat is also experienced with treating clients with vestibular disorders. She saw outpatients at the Royal Free Hospital (referred from RNTNE), from 2005 to 2008, and led the service/completed training for junior staff from 2006-2008. I also saw private patients between 2007-2009. Kat’s latest training update in 2015, was a 3 day course at RNTNE (in diagnostics and rehabilitation).

Professional Memberships

  • HCPC registered
  • Member of Chartered Society of Physiotherapists (CSP)
  • Member of BABICM
  • Member of UKABIF

Sarah Brown

Sarah Brown

Consultancy Manager
BSc Joint Honours

Consultancy Manager

Sarah graduated with an Earth Science degree from The University of Birmingham, England in 1997. Since her degree she has been working within the area of site investigation, undertaking geotechnical and environmental land assessments. During her career, Sarah has successfully implemented and attained Environmental Management Systems 14001 accreditation for the workplace. Most recently, Sarah was a senior project manager for an international environmental consultancy in Newmarket.

Following a recession in her employed industry, Sarah was provided with a new employment challenge. Sarah had long been interested in persuing a rewarding role providing help and support to people. it was therefore fortunate that at this same time, Sarah was introduced to Ben.   In late 2010, Sarah took the opportunity of a career change and started work with Ben Holden Ltd assisting Ben with supporting cients after injury.

Sarah has now worked her way up to Consultancy Manager and takes care of all aspects of the business. 

Personal Summary

Sarah is also a partner in an established school photography company with her husband Spencer. They have a daughter called Eden and a dog named Buzz. As a family they enjoy photography, cooking, camping and walking.

Bobby Doughty

Bobby Doughty

Credit Control Manager

Credit Control Manager

Bobby Doughty runs the credit control department and provides strategic support at Ben Holden Ltd.  After thirty years of running his own company in London, he had decided on a change of pace and will bring his business experience to the Ben Holden Ltd team.

As well as running his own business, Bobby served on several Government committees and Task Forces, including the Government Advisory Group for Motorcycling, which lead to the publication of the first Motorcycle Strategy, and the Work Related Road Safety Task Force.

He was for many years Chairman of the Despatch Association and of the National Motorcycle Council.

Based in Little Saxham near Bury St Edmunds, Bobby’s interests are photography, walking in the countryside and cooking.